Star Wins
Each area is rated out of 10 from the data we could verify, then weighted as shown — a ×3 area counts three times as much as a ×1. Player reviews make up the remaining 15% of the Conly Score.
How fast withdrawals land and whether cashouts are fee-free.
Licence strength, casino age and the T&C trust analysis.
Wagering, whether the bonus is sticky, the max bet, the cashout cap and the time limit.
Provider line-up and payment method breadth.
Responsible-gambling tools such as deposit limits and self-exclusion.
This score is calculated from the data we currently hold on this casino — licences, T&C, payments, bonuses and player tools. It is an independent estimate, not a guarantee, and can change as we verify new information.
How we scoreT&C AI Overview
Star Wins, operated by Jumpman Gaming Limited, is licensed in the UK and Alderney. The terms detail account registration, KYC procedures, and responsible gambling tools. Bonuses are subject to a 10x wagering requirement plus remaining wagering, with a maximum conversion limit of lifetime deposits up to £250. Dormant accounts incur fees.
Payment methods
Game providers
Games offered
Slots
Available
Live Casino
Available
Roulette
Available
Table Games
Available
Jackpots
Available
Blackjack
Available
Bingo
Available
Game Shows
Available
Screenshots
Casino Details
Player reviews
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Star Wins Score Description
Star Wins was established in 2020 by Jumpman Gaming Limited. The operator holds active licences from the UK Gambling Commission and the Alderney Gambling Control Commission. The brand accepts players from the United Kingdom and focuses its services entirely on the British market.
| Field | Value |
|---|---|
| Licence | UKGC, Alderney |
| Payout speed | 120 hours |
| Withdrawal fees | None |
| Deposit fees | None (structured record); £2.50 fee (terms review) |
| Wagering | 10x bonus won + remaining |
| Conly Score | 6.70 / 10 |
Trust & safety
Star Wins operates under licences from the UK Gambling Commission and the Alderney Gambling Control Commission. The UKGC licence is the primary safeguard because it ensures British players have access to independent dispute resolution. Trading began in 2020, giving the operator an established track record. The terms and conditions analysis yields a trust score of 75 out of 100. Several clauses in the terms warrant caution. The operator reserves the right to suspend accounts and forfeit funds during investigations. Furthermore, inactive accounts face a £5.00 monthly fee after 12 months of dormancy. Crucially, customer balances are not protected in the event of insolvency, meaning player funds are vulnerable if the company fails.
Payouts
Payout processing is slow. The stated payout speed is 120 hours, meaning a five-day wait before funds are released. A 72-hour pending window sits in front of this processing time. The structured record indicates no deposit fees, but the terms review contradicts this by flagging a £2.50 fee on all deposits. The Conly Score was computed on the stated fee-free field, leaving this contradiction standing. No maximum withdrawal limits are recorded, so players face no daily or monthly caps. However, the lengthy processing pipeline demands patience. If identity documents are rejected, pending withdrawals are returned to the account balance within 48 hours.
Bonuses
Bonus terms require careful reading. Wagering is set at 10x the bonus won plus any remaining requirements. This multiplier looks low, but the conversion of these funds into real cash is heavily capped. The maximum conversion is limited to lifetime deposits, which is capped at £250 for funded accounts and just £50 for unfunded accounts. Furthermore, winnings from free spins are credited as bonus cash, subjecting them to the same wagering and conversion limits. The company also reserves the right to amend these promotional terms at its sole discretion.
Games & payments
The library features 32 game providers, with slots, live tables, bingo, and jackpots all present. NetEnt, Microgaming, Playtech, and Pragmatic Play supply the bulk of the games. Boutique studios like Elk Studios and Yggdrasil add variety, while the cashier operates exclusively in GBP. Seven payment methods are supported, including Visa Debit, PayPal, Neteller, Skrill, and Pay by Mobile. While these cover the main debit and e-wallet routes, the slow payout pipeline limits their utility. The presence of bingo and Slingo options provides some diversity beyond standard casino games.
Support & comfort
Responsible gambling tools are fully integrated, allowing players to set deposit limits, take a break, or self-exclude. Reality checks and GAMSTOP integration are also active, but identity verification is detailed. It requires a valid ID, a utility bill from the last three months, and proof of payment ownership. Withdrawals remain pending while these documents are reviewed. The operator also reserves the right to request notarised documents, which can delay payments further. Live chat is available on the site, but this support channel is not scored.
Conly Score
The final rating stands at 6.70 out of 10. UKGC licensing and player-protection tools support this figure. However, the 120-hour payout speed and restrictive bonus conversion caps limit the appeal. Player feedback is highly critical. Trustpilot records a rating of 1.5 out of 5 from 67 reviews. About a tenth of the measurable record is missing from the file. The available data outlines a secure but exceptionally slow-paying environment, where the lack of balance protection in the terms remains a key risk factor.